Customer Relationship (overview)

  • Describes the types of relationships a company establishes with specific customer segments.
  • https://www.youtube.com/watch?v=hoO5ZdKl2qE
  • Consultant:
    • Building and maintaining profitable relationships with key customers.
    • Overseeing the relationship with customers handled by your team.
    • Resolving customer complaints quickly and efficiently.
    • Keeping customers updated on the latest products in order to increase sales

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